How Backroad Engine Repair collects, uses, and protects customer information.
Effective Date: May 14, 2026
Backroad Engine Repair (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through backroadengine.com.
We may collect your name, phone number, email address, service address, vehicle or equipment information, and communication preferences when you contact us, request service, or opt in to receive SMS communications.
We use your information to schedule and provide repair services, send appointment reminders and service updates, respond to customer inquiries, send estimates and invoices, and improve our website and services.
By providing your mobile number and opting in, you consent to receive text messages from Backroad Engine Repair related to appointments, repair updates, customer service, and account notifications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.
We do not sell or rent your personal information. Phone numbers collected through SMS opt-in will not be shared, sold, or rented to third parties for marketing purposes. We may share information with trusted service providers only as necessary to operate our business.
We implement reasonable safeguards to protect your information from unauthorized access or disclosure.
Our website may use cookies or analytics tools to improve user experience and website performance.
You may request access to, correction of, or deletion of your personal information by contacting us.
Backroad Engine Repair
Website: backroadengine.com
Phone: 330-977-5162
Email: service@backroadengine.com